Home Ageing Services

CASS – the best choice in Aged Care

CASS has been serving people of all ages in the community since 1981 with a focus in the East Asian communities (Chinese, Korean, Indonesian, Vietnamese and Filipino).

News Update

Planning to access home care services? Here’s what you need to know about the latest changes.

The Support at Home program commenced on 1 November 2025. It is an initiative by the Australian Government in response to the Royal Commission into Aged Care Quality and Safety. The program supports older people to live independently at home for as long as possible. It has replaced the Home Care Packages Program and the Short-Term Restorative Care Programme, while the Commonwealth Home Support Programme will transition no earlier than 1 July 2027.

How will you benefit from this program?
  • Increased Support: The program will support an additional 300,000 people by 2034–35, with higher care levels for those with complex needs.
  • New Assessment System: Since 1 July 2025, older people are assessed through the Single Assessment System using the Integrated Assessment Tool, ensuring more equitable access.
  • Funding and Budgets: There are eight ongoing funding classifications and three short-term care pathways, with indicative annual budgets ranging from approximately $10,000 to $78,000.
  • Care Management: Participants have access to a care partner within a registered provider to help plan and manage their services.
  • Assistive Technology and Home Modifications: Eligible participants can access upfront funding of up to $15,000.
  • End-of-Life Pathway: Provides up to $25,000 over three months for those requiring end-of-life care.
  • Higher Levels of Care: Increased maximum annual funding up to $78,000 for those with higher needs.
  • Equitable Contributions: Participant contributions apply only to non-clinical services.
  • Efficient Pricing: Prices are capped, with no separate administrative or package management fees.
  • Timely Support: Wait times between approval and funding assignment are being reduced, targeting three months by July 2027.
  • Expanded Restorative Care: Support has increased from 8 weeks to 12 weeks, with more places available.
  • Accessing Services: Participants can find a registered provider through the My Aged Care website, contact centre, or via an Aged Care Specialist Officer at Services Australia.

As a multicultural social services provider, CASS has a team of trained, passionate and dedicated staff who speak your language and understand your cultural needs. To discover how we can support you in your journey of ageing in Australia, please reach out to CASS Home Ageing Services at 02-9718 7305.

Support at home

Our Support at Home Program aims to assist older people to remain living in their own homes through supporting their daily care needs.

We have a team of trained, passionate and dedicated staff who speaks your language and understands your cultural needs.

Commonwealth Home Support Programs

Want to stay independent at home? Our CHSP services can help you remain independent and safe at home. 

CASS endeavours to provide high quality aged care services to the community.

CASS Aged Day Centres

Stay healthy and happy — Our Wellness Ageing Centres will help you stay active and connected with your local community.

They are serving Chinese, Korean, Indonesian and Vietnamese speaking seniors in these regions.

Miscellaneous Services

Looking for tailor made services?
At CASS Care we offer the following miscellaneous services:
Handy Helping Hand (Triple H)
We offer private service for someone who requires assistance in housework, personal care or transport and more.....

Aged Care Volunteer Visitors Scheme

Looking for tailor made services?
At CASS Care we offer the following community visitor schemes:
Connect Call Service provided for seniors

Aged Care Application Assistance for Seniors

• CARE FINDER

• CACCA

CASS Melbourne Services

Home Ageing Services Melbourne

We offer a wide range of aged care services in Melbourne, focused on enhancing independence, dignity, and quality of life for older adults. Our personalised Home Care Services include support with personal care, meal preparation, domestic tasks, transport, and allied health — all tailored to individual needs and preferences.

Contact CASS Home Ageing Services

Tel: (02) 9789 4587 (English)
Tel: (02) 9718 7305 (Chinese)
Tel: (02) 9718 8350 (Korean)
Tel: (02) 9063 8818 (Vietnamese)
Tel: (02) 9063 8828 (Indonesian)
Tel: (02) 9063 8828 (Tagalog)

Tel: 0437 956 639 (Melbourne office)

CASS Home Ageing Services

- the best choice in Aged Care