CASS worker WeChat
CASS assists newly arrived Chinese-speaking migrants with settlement concerns including housing, employment, education as well as health & welfare issues through free face-to-face casework and referral services. The service is supported by the financial assistance from the Australian Government.
For appointment, please call (02) 9789 4587 between Monday to Friday: 9:00am - 5:00pm (press ‘2’ for reception).
In addition to face-to-face contacts, CASS also provides email, hotline and WeChat enquiry services. Please email to email@example.com, or call (02) 9787 8333 (Tuesday & Friday 10:00am – 4:00pm), or via WeChat: ‘jane_lu000’ or scan QR code on this page if there is any settlement problem.
Free Form Filling and JP Services
Due to language barrier, Chinese migrants may encounter difficulties in understanding some of the correspondences from the Government, such as letters and forms from the Department of Housing and the Centrelink. Thus, CASS arranges enthusiastic volunteers to provide free services for assisting needy migrants in simple form-filling and comprehending letters from the Government. Besides, migrants may have to make declarations in the process. In this regard, CASS also provides JP Service at some places.
Free form-filling service locations and hours are as follows:
For enquiries, please contact CASS Head Office (Mon to Fri : 9:00am - 5:00pm)
on (02) 9789 4587 (press ‘2’ for reception) or visit CASS website: www.cass.org.au